Equality and Diversity Policy

Our policy is designed to ensure and promote equality and inclusion, supporting the ethos and requirements of the Equality Act 2010 for all visitors to our practice.

We are committed to:

• ensuring that all visitors are treated with dignity and respect.
• not tolerating any discrimination or perceived discrimination against, or harassment of, any visitor for reason of age, sex, gender, marital status, pregnancy, race, ethnicity, disability, sexual orientation, religion or belief.
• providing the same treatment and services (including the ability to register with the practice) to any visitor irrespective of age, sex, marital status, pregnancy, race, ethnicity, disability, sexual orientation, medical condition, religion or belief.

This policy applies to the general public, including all patients and their families, visitors and contractors.

Procedure

Discrimination by the Practice or Visitors / patients against you.

If you feel discriminated against:

You should bring the matter to the attention of our Practice Manager.

• Our Practice Manager will investigate the matter thoroughly and confidentially within 21 working days.
• Our Practice Manager will establish the facts and decide whether discrimination has taken place and advise you of the outcome of the investigation within 21 working days.